Ecommerce Trends Leading the Way



The biggest eCommerce trends of 2021

  1. AR enhances the reality of online shopping.
  2. There will be a growing volume of voice search
  3. AI helps in learning about shoppers.
  4. On-site personalization uses those insights to create individualized experiences
  5. Big data plays a big part in creating personalized experiences.
  6. Chatbots improve the shopping experience.
  7. Mobile shopping is still on the move.
  8. More ways to pay.
  9. Headless and API-driven eCommerce allow continued innovation.
  10. Customers respond to video.
  11. Subscriptions keep customers coming back.
  12. Sustainability is becoming more important.
  13. Businesses should optimize digital strategy for conversion.
  14. B2B is growing...and changing.

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